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  Click here to go to the first Atlas Reactor Team post in this thread.   Thread: Network Issues Update 11/11 [Updated 10:01 AM PDT, 11/14]

  1.   Click here to go to the previous Atlas Reactor Team post in this thread. Click here to go to the next Atlas Reactor Team post in this thread.   #11
    Community Manager
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    Mar 2016
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    Thank you all for being so patient and understanding regarding the recent network connectivity issues.

    Over the last few days we've implemented several changes that have increased stability, though we're still working to address the underlying cause.

    Players will still be affected by the issue periodically, but getting this fix in place is our top priority. We're putting together compensation packages for all of our games and will send those out once we've gotten the network issues resolved.

    Keep an eye on this post for more updates.

  2. #12
    thank you for all of your hard work! we really appreciate it! i don't know about everyone else but i am playing it anyways!

  3.   Click here to go to the previous Atlas Reactor Team post in this thread. Click here to go to the next Atlas Reactor Team post in this thread.   #13
    Community Manager
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    Just a quick update on our progress. Our network team has done really great work to keep things running more smoothly over the last few days. We do still have occasional disconnects but we recover very quickly. The new router hardware is arriving this week and we'll start the process of getting everything hooked up and tested as soon as possible.

    We are also working with third party Internet providers so we'll likely make the switch over to the new hardware on a weekday rather than bringing it online over the weekend (just to be sure to avoid any extended downtime).

    we will continue to update you all as we gain new information! Thanks everyone!

  4.   Click here to go to the previous Atlas Reactor Team post in this thread. Click here to go to the next Atlas Reactor Team post in this thread.   #14
    Reactor Team
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    Sep 2015
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    November 18th, 4:30 AM PST:

    A short time ago we were advised that our network is once again experiencing connection issues. Our techs are investigating and working to stabilize the service as fast as we can.
    (Brasse)

  5.   Click here to go to the previous Atlas Reactor Team post in this thread. This is the last Atlas Reactor Team post in this thread.   #15
    Community Manager
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    November 21st, 3:35pm PST:
    Thank you for being so patient and understanding! Read here for the update!

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